So What About Shipping & Returns?

Q: Where Does the Product Ship From?

A: We have several warehouses with locations located around the USA. We know you want your products fast! We strive to ship out your product either the same business day OR the next business day.

Q: How Long Until I Receive My Item?

A: That depends on how close you are to one of our warehouses, generally anywhere from 3-6 business days.

Q: What is your return policy?

A: Firefly Craft Guarantees Your Total Satisfaction. If your product arrived in the mail damaged, or something else was wrong, we will send you a replacement immediately, at our expense. Simply email us at support@fireflycraft.com and we will take good care of you! Return policy does not apply to products purchased with a discount code.

Q: What if I have questions about the product?

A: We love to hear from Firefly Craft customers! If you have questions about using any of our products, email us at support@fireflycraft.com and we will answer your questions.

Please Watch This Video For More On Our Shipping & Return Policies

Your Life Customized

Firefly Craft is the nations leading home and craft company and we have many great reasons to buy from us. We are a fast growing company because we always put the customer first. A customer-centered shopping experience has always been our goal and we pride ourselves in our comprehensive policies that have put us in a realm above and beyond our competitors. Shop with us today and see the Firefly Craft difference.

A Few Of The Reasons You Should Buy From Us:

• We use national fulfillment centers to ship your order. We have partnered with national fulfillment centers for all order fulfillment and have our products strategically placed in warehouses across the United States. That means you will be receiving your wonderful crafting products by one of the best online retailers in existence from somewhere near you.
• Secure Ordering available
• Lowest pricing available online
• Courteous, knowledgeable and professional support
• Tons of satisfied customers
• Quality name brand and products. You will love our products
• 100% Satisfaction Money back guarantee.
• All items in stock & ready to ship

Everyone that uses our products, come back for more. We must be doing something right!

The bottom line is we love our customers, and our customers love our products!

Please Watch This Video For More On Firefly Craft